LAST REVISION: [2024-5-09]
Welcome to Mine Menu! This Privacy Policy governs the manner in which Mine Menu collects, uses, maintains, and discloses information collected from users (each, a "User") of the minemenu.com website ("Site") and its associated services. At Mine Menu, we are committed to protecting the privacy and security of our users' personal information while providing them with a seamless and personalized experience. By accessing or using our website and services, users agree to the terms outlined in this Privacy Policy.
Mine Menu provides QR Code Menu services primarily aimed at enhancing the dining experience for patrons of restaurants, cafes, hotels, bars, and markets. While users visiting these establishments do not need to provide any personal information to access our services, business owners within these industries are required to register with Mine Menu in order to utilize our platform for showcasing their offerings. Registration entails the submission of certain details, including legal name, business name, email address, phone number, geographical location, and business type. This information is collected to facilitate account management, communication, and service customization.
At Mine Menu, we maintain a clear distinction between user registration and data collection practices between our website and our mobile application (App). Please note the following:
The information collected during the registration process is utilized for several purposes, including but not limited to market analysis, service optimization, and targeted marketing efforts. To achieve these objectives, Mine Menu may share relevant data with trusted third-party service providers, including analytics platforms such as Google Analytics G4, payment gateways like Areeba and ZainCash, as well as communication providers such as Sinch for OTP verification and Mailtrap for email communications. Rest assured, user data is handled securely and is never sold to third parties for commercial purposes.
At Mine Menu, we believe in empowering our users with control over their personal information. As such, users are entitled to certain rights, including a complimentary 30-day trial period of our services and the ability to cancel their subscription at any time. Additionally, users have access to a dedicated dashboard where they can manage their account settings, preferences, and data privacy options. We are committed to safeguarding user data and upholding the highest standards of confidentiality and security.
In addition to the information provided during registration, Mine Menu may automatically collect certain usage data whenever a user interacts with our platform. This may include, but is not limited to, the user's IP address, browser type, device characteristics, pages visited, time spent on the site, and other diagnostic data. These insights are instrumental in improving the functionality, performance, and user experience of our services.
With user consent, Mine Menu may collect and store location data to enhance the features and functionality of our services. Location information enables us to provide localized content, tailor recommendations, and improve overall service delivery. Users retain full control over their location settings and can enable or disable location services at any time through their device settings.
Mine Menu utilizes cookies and similar tracking technologies to track user interactions with our website and services. Cookies are small pieces of data stored on the user's device that help us recognize and remember user preferences, facilitate secure authentication, and personalize the user experience. Users have the option to manage cookie preferences through their browser settings, although disabling cookies may impact certain features of the site.
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please don't hesitate to reach out to us. You can contact our support team via email at support@minemenu.com, visit our website at minemenu.com for additional information, or reach us by phone at 009647506814144. Your privacy matters to us, and we are committed to addressing any inquiries or issues promptly and transparently.